Privacy Policy

 

 

At KoolVapes, your privacy is a paramount concern. We are dedicated to cultivating strong business relationships based on trust. Recognizing the significance of a stringent privacy policy in the transmission of sensitive personal information over the internet, we approach this matter with utmost seriousness.

This statement is crafted to elucidate the privacy practices employed by KoolVapes when you use this website. By accessing and using this website, you agree to be bound by this Privacy Policy without reservation.

This Privacy Policy exclusively pertains to the collection and utilization of information by KoolVapes on this website. It does not extend to information sent to us through other means. Any changes or updates to this Privacy Policy will be communicated on this page, so it is advisable to check periodically.

  1. Information Collection: We may collect the following information:
  • Name
  • Contact information, including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers For a comprehensive list of cookies we collect, please refer to the List of Cookies section.
  1. Use of Information: We collect this information to understand your needs and provide a better service. Specifically, we use the information for:
  • Internal record-keeping
  • Improvement of our products and services
  • Sending promotional emails about new products, special offers, or other information we think you may find interesting
  • Contacting you for market research purposes via email, phone, fax, or mail
  • Customizing the website according to your interests
  1. Security: We are committed to ensuring the security of your information. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures.
  1. Cookies: Our website uses cookies to enhance your browsing experience. A cookie is a small file that asks for permission to be placed on your computer's hard drive. You can choose to accept or decline cookies; however, this may limit your full advantage of the website.
  1. Links to Other Websites: Our website may contain links to other websites of interest. We do not have control over these external sites, and their privacy policies may differ. Exercise caution and review the applicable privacy statement of the linked website.
  1. Controlling Your Personal Information: You may choose to restrict the collection or use of your personal information in various ways, such as indicating your marketing preferences on forms. We will not sell, distribute, or lease your personal information to third parties without your permission or unless required by law.
You may request details of personal information held about you under the Data Protection Act 1998. A small fee may apply. If you would like a copy of the information held on you, please write to:

KoolVapes 11a Empire Parade, Empire Way, Wembley, Middlesex, HA9 0RQ, United Kingdom.

For any inquiries or concerns regarding this Privacy Policy, please contact us at sales@koolvapes.co.uk. Thank you for entrusting us with your privacy.